Christine Hsu
Christine the Organizer

Copyright © 2018 Organized By Christine, LLC. All rights reserved.

Service Agreement

Organized By Christine, LLC
P.O. Box 1705 | San Mateo, CA 94401
(650) 550-0086 | Email

 

This Service Agreement (the “Agreement”) is between Organized By Christine, LLC (the “Company”) and the undersigned (the “Client”) about the Company’s service(s) to be performed at the Client’s stated location (the “Service Location”).

Rates & Services

The Client agrees to the rates and services provided in the “Rates and Services” section of this website – ChristineTheOrganizer.com – and understands that they are subject to change without notice.

Service Area

The Company services Bay Area properties located in Millbrae, San Carlos, and all the cities in between including Burlingame, Hillsborough, San Mateo, Foster City, Redwood Shores, and Belmont, unless otherwise agreed upon in writing.

Right To Refuse Service

The Company reserves the right to refuse service at any property that it deems at its sole discretion to be unsafe or otherwise untenable.

Payment Terms

Full payment is due at the end of each appointment unless it was paid in advance. Checks are to be made payable to “Christine The Organizer”. A $35 charge will apply for bounced checks.

Cancellation & “No Show” Fees

A $75 fee will apply if notified within 48 hours of the appointment. If no notice is given, the Client agrees to pay the full rate of the appointment unless it was booked using a Company gift certificate, in which case a $150 “no show” fee will apply. Appointments may not be rescheduled until such fee(s) are paid in full.

Refund Policy

Payments are non-refundable. Unused hours may be credited towards future sessions. In some cases, they may also be gifted to others.

Gift Certificate Policy

Gift certificates are non-refundable, have no cash value, and may not be redeemed for cash or credit. The original gift certificate must be submitted at the beginning of the scheduled appointment for service(s) to be rendered. The Company is not responsible for lost or stolen certificates.

Privacy Policy

The Client’s identifiable information shall never be disclosed without the Client’s written consent except as required by law, or where a situation poses real harm to the Company’s organizers or to others.

Use of Photos

Photos serve as an internal record of the work performed. If used for marketing purposes, the Client’s identifiable information shall never be disclosed without his or her written consent.

Customer Satisfaction Policy
NOTE: For hands-on Organizing Sessions only, not Consultations

The Company strives to achieve 100% customer satisfaction. Should the Client be dissatisfied with the service(s) provided, the Client agrees to submit a written statement of issues and, in good faith, allow the Company to make reasonable efforts to resolve the issue(s). Such statements must be mailed to the Company by registered mail and postmarked within two (2) days from the date of the service in question. Failure to do so within that time implies that the Client fully accepts the work.

Limitation of Liability

The Client agrees that the Company shall not be responsible for any damages (whether compensatory, direct, indirect, actual, special, punitive, incidental, consequential or otherwise), any losses (whether loss of or damage to property, loss of data, loss of use, loss of income or profit, or loss of any kind), personal injury, claims of third parties, or other claim or liability of any kind, including those resulting from discarding or destroying of any personalties or records (physical, digital, or otherwise). The Client is responsible for providing a list of valuables to the Company of particular concern.

Other Service Providers

If other service providers will be involved, the Company takes no responsibility – and the Client agrees to hold the Company harmless – for their actions or performance.

Duration of Agreement

This Agreement shall commence upon the date of execution, shall apply to all services provided by the Company at the Service Location as indicated below, and shall continue in effect until it is terminated as provided herein.

Termination of Agreement

This Agreement may be terminated by either party with written notice. The Client agrees to pay for services already rendered, cancellation fees, other outstanding fees, and any legal and collection fees incurred by the Company to collect on moneys due.

Governing Law

This Agreement is governed by the laws of the State of California and is not transferable to any other party or service location. The Client agrees to the personal jurisdiction of the state and federal courts in San Mateo County, California, U.S.A.
 


Client Section

Street, City, and Zip Code - required
Required of gift certificate holders
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