Service Agreement (Business)
P.O. Box 1705 | San Mateo, CA 94401
(650) 550-0086 | Email
Rates & Services
The Client agrees to the rates and services provided in the Business Services section of this website which are subject to change without notice, or as otherwise agreed upon in writing. The Client also agrees and understands that any estimates provided are only approximations. If, after the work begins, the final cost is expected to be higher than originally estimated, the Company will notify the Client without delay.
Full payment is due at the end of each appointment. An additional fee of $35/week will apply for late payments. A $35 charge will also apply for bounced checks.
A $150 fee will apply if notified within 48 hours of the appointment. If no notice is given, the full session rate will apply. Appointments may not be rescheduled until such fee(s) are paid in full.
All sales are final. Payments are non-refundable.
Customer Satisfaction Policy
The Company strives to achieve 100% customer satisfaction. Should the Client be dissatisfied with the work performed, the Client agrees to submit a written statement of issues, along with photos, and, in good faith, allow the Company to make reasonable efforts to resolve the issue(s). Such statements must be emailed to the Company within two (2) days from the service date, and photos of the problem area(s) must be included. Failure to do so within that time implies that the Client fully accepts the work.
Limitation of Liability
The Client agrees that the Company shall not be responsible for any damages (whether compensatory, direct, indirect, actual, special, punitive, consequential, incidental, or otherwise), losses of any kind (including loss of or damage to property, loss of data, loss of use, loss of income or profit), personal injury, claims of third parties, or other claim or liability of any kind, including those resulting from discarding or destroying of any personalties or records (physical, digital, or otherwise). The Client is responsible for providing a list of valuables to the Company of particular concern.
The Company takes no responsibility – and the Client agrees to hold the Company harmless – for the actions or performance of Client employees, contractors, or other service providers involved.
The Client’s identifiable information shall never be disclosed without the Client’s written consent except as required by law, or if a situation poses real harm to the Company’s representatives or to others.
Use of Photos
Photos serve as an internal record of the work performed. If used for marketing purposes, the Client’s identifiable information shall never be disclosed without the Client’s written consent.
Right To Refuse Service
The Company reserves the right to refuse service at any property that it deems at its sole discretion to be unsafe or otherwise untenable.
Duration of Agreement
This Agreement shall commence upon the date of execution, shall apply to all services provided by the Company at the Service Location as indicated below, and shall continue in effect until it is terminated as provided herein.
Termination of Agreement
This Agreement may be terminated by either party with written notice. The Client agrees to pay for all services rendered, cancellation fees, other outstanding fees, and any legal or collection fees incurred by the Company to collect on payments due.
This Agreement is governed by the laws of the State of California and is not transferable to any other party or service location. The Client agrees to the personal jurisdiction of the state and federal courts in San Mateo County, California, U.S.A.
Rates & Services
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